Discover how Chinese Medicine can improve your health naturally
Simply fill in the consultation form below
HOW EMAIL CONSULTATION WORKS ?
Personalised Consultation in 4 Easy Steps
Our free Email consultation gives you access to professional insight based on Traditional Chinese Medicine. You’ll receive personalised recommendations and expert guidance via Email entirely free of charge
Fill In The Form Below
Receive Email in 24 Hours
Root Cause Diagnosis & Treatment Plan
Aftercare With 1:1 Consultation
Free Consultation Form
Our experts are happy to answer any questions you have and help you get the treatment that’s right for you.
If you’d like to learn more about the power of herbs, herbal supplements and other natural drug free treatments why not arrange a consultation today? Fill in the consultation form below and one of our experts will get back to you in the next 48 hours.
Your Free Email Consultation Is Just The Beginning
Looking for in depth, personalised support?
Continue with a 1:1 online consultation and speak directly with a senior TCM practitioner.
Initial ConsultationRecommended
£ 50.00
Session- Get a full 1:1 consultation and diagnosis
- Unlock holistic health insights and product advice
- Ask any treatment or product questions
Additional charges apply for supplements, herbal tea
In Depth
£ 100
Session- Longer in-depth expert consultation
- Only with our Senior TCM Expert (30+ yrs experience)
- Get tailored treatment and advice
- Ask all questions about your health
- Treatment overview and next step
Additional charges apply for supplements, herbal tea
Notes: Once your consultation is purchased, we’ll be in touch within 1 working day via phone , email or call to schedule your appointment and gather any info needed to prepare for your personalised session. We look forward to supporting your wellness journey!
Our Trusted & Certified Team
WHY CHOOSE GINSEN?
30+ Years Experience
Experienced & certified TCM experts that are members of either the British Acupuncture Council (BAcC) or the Association of Traditional Chinese Medicine (UK) (ATCM).
Confidentiality
Trust is paramount in our holistic health approach, and confidentiality is key to building and maintaining that trust
Tailor made Treatment
Personalised treatment plans based on your own individual condition to help you achieve your health goals
Speed Of Service
You can expect prompt assistance from our team, with experts contacting you within 48 hours to address your needs.
Most Asked Questions By Patient
Is the free email consultation really free?
Yes — no hidden charges. It’s our way of helping you get started and see if Chinese medicine is right for you.
What happens after I submit a free consultation?
After you submit the form, our expert TCM team takes a look at your symptoms and tongue photo.
Within 24 hours, we’ll send a personalized report straight to your inbox — no video call needed!
You’ll get helpful advice on herbs, lifestyle, and the best next steps. Everything stays private and is reviewed by qualified practitioners only.
Is my personal information safe?
Absolutely. Everything you share with us stays 100% confidential.
Your form, photos, and health details are only seen by our professional TCM team — never shared or used for anything else.
We take your privacy seriously, and handle all information with care and respect.
Do I need to install anything for video calls?
No – there’s nothing you need to install.
We use WhatsApp for 1:1 video or voice consultations, so if you already have WhatsApp on your phone or computer, you’re all set.
If you don’t have WhatsApp yet, you can download it for free on any smartphone or desktop.
For free consultations, there’s no video call — you’ll receive a written report by email after submitting your form.
Can I get follow-up care?
Yes, absolutely! We recommend purchase the in depth consultation, and this is include ongoing support after your consultation to help you track progress and adjust your treatment plan if needed.
Whether you have new questions, want to update us on how you’re feeling, or need a refill — we’re here for you. Just drop us a message anytime!
Do I need to speak Chinese for the consultation?
No — all consultations are conducted in English by certified practitioners experienced in working with international clients.
How soon can I book a session?
Most clients get a session within 24 hours. Just let us know your availability, and we’ll make it easy.
Are the doctors licensed?
Yes — you’ll be in very experienced hands!
Our TCM experts have over 30 years of clinical experience and are fully certified. They’re members of professional bodies like the British Acupuncture Council (BAcC) and the Association of Traditional Chinese Medicine UK (ATCM).
So you can feel confident you’re getting safe, high-quality care from trusted practitioners.
Need Help?
Our expert online support team is available Monday–Saturday, 10am–6pm.
Disclaimer & Important Information
We can’t guarantee any treatment results. Symptoms, conditions and results are unpredictable and vary from person to person. treatment lengths and recovery times also vary from person to person. GinSen’s specialists will discuss your care needs before carrying out any treatment. All content on this site is provided as illustrative and for informational purposes only and does not guarantee results.






